Client Rights & Responsibilities

Client Rights

All clients receiving services at Southeastern Services & More LLC have the right to:

• Receive services in a safe, respectful, and non-discriminatory environment.
• Be treated with dignity and respect at all times.
• Participate in all aspects of service planning and decision-making.
• Have their cultural, religious, and personal preferences honored.
• Receive confidential services in accordance with HIPAA and 42 CFR Part 2.
• Receive information about their diagnosis, treatment plan, and available services.
• Voice concerns or complaints without fear of retaliation.

Client Responsibilities

Clients are expected to:

• Provide accurate and complete information about their health and personal history.
• Participate actively in their treatment planning and goal-setting.
• Follow agreed-upon treatment plans and recommendations.
• Respect the rights and privacy of other clients and staff.
• Notify staff of any changes in health, medications, or living situation that may affect treatment.
• Address grievances through the proper channels as outlined in agency policies.

This notice is displayed in a prominent area accessible to all clients at all times, in keeping with Southeastern Services & More LLC posting requirements.